Shared Hosting
A shared web hosting service refers to a service where your site is held securly on one of our many large, high availability servers with many other customers to share the costs. Ideal for small websites that don't need very unique requirements or large amounts of space or bandwidth.
Email Hosting

 

Implementing an email server in-house requires capital hardware expenditures and regular costly maintenance. Hosting your email off-site with a service provider that specializes in email management provides many benefits.

Dedicated Server

A dedicated server lets you lease an entire server not shared with anyone, giving you greater flexibility with the business applications you run, operating system you prefer and more.
Back-up Servers

Has your data outgrown your server? Does your business-critical data need serious fault tolerance.
IT Services
Billing Automation
Online Ordering

ModernBill has a dynamic order cart included within each file set. Thanks to our brandable templates and website order widgets this cart can blend seamlessly with the rest of your website so that a customer never has to know they are operating with another application. Due to our advanced product configuration logic a ModernBill administrator can have the appearance of the order cart change based upon the product with which it is populated. This provides the perfect flexibility to up-sell and cross-market with other aspects of your product offering without adding additional steps to the order process.

 Invoices & Billing

Not only does ModernBill handle the ordering and account provisioning for your organization, but is also able to manage the billing services in perpetuity. This includes placing your recurring product offering into various payment cycles, issuing your clients’ respective invoices, and automatically capturing funds from their respective billing accounts. No longer do administrators have to manually generate and design invoices for their clients thanks to automation provided by ModernBill and its brandable invoice templates. With ModernBill’s integrated email logic you can rest assured that your clients are automatically informed as to the status of their accounts without any administrative interaction. 

Automation 

ModernBill’s API can give you the power to spider out and connect to almost all aspects of your business. From order receipt to processing and perpetual bill management, ModernBill, can manage the entire customer lifecycle for your clients. 

Extensibility

ModernBill contains a wide range of pre-built control panel, gateway, and registrar modules that allow ModernBill to integrate and automate seamlessly with *your* current business model. As your client base grows and your business changes to accommodate their evolving needs you can rest assured that Plesk Billing has the integrations in place to handle all your provisioning and account management needs. In addition to the pre-developed integrations, ModernBill provides an SDK that allows your developers to build additional module integrations with third party applications easily, quickly, and without the fear of adversely affecting other aspects of your ModernBill.
 

 
Sharepoint Hosting

 

 

 

 

Simplify, Collaborate & Create Business Communication

Improve project management with Microsoft Windows SharePoint. Share files, schedules, and documents with anyone.

 

Sharing

Collaboration


Customization

Document storage and retrieval is simple, allowing both uninterrupted workflow and optimum security. Track progress with:

  • Document check-in and check-out functionality
  • Custom properties
  • Version history
  • Flexible, customizable views

 

Create a workspace site to effortlessly stay connected with your project team in one central place. Share and manage project information with:
  • Task lists
  • Calendars
  • Threaded discussions
  • Surveys
  • Anything else your team needs to stay productive
You can change the look of your site or utilize additional functionality - without using third-party applications or doing any programming!

Use your workspace site to easily customize:
  • Design/layout
  • Document collaboration
  • Information sharing
  • Team productivity tools

 

 
Customer Relationship Management (CRM)

Santa Clarita Web & IT is the community's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes.With "on-demand" services allowing any organization to be up and running in hours instead of weeks.  Perfect for companies from 5 employees to 5000 who want to have complete access to all business, supply chain, project and customer management and intellegent workflow for business automation.

What comes with CRM?

A good CRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications and includes the basic management of customer touch points..

  • Sales - provide sales force automation, workflows, calendars, lead management, pipeline and other reporting
  • Support - customer support management, email communications and ticket tracking and resolution knowledgebases
  • Projects - complete process management for step-by-step project management, task management and tracking
  • Marketing - campaign management and tracking for online and offline marketing campaigns

 

 

 

 

 

 

 

 

A CRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. Many CRMs offers several deployment options, including on-demand, hosted, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

 
Email Marketing
To stand out in today’s crowded inbox, your campaigns must be better than the rest. Knowing what to improve is half the battle. Win with EmailLabs. We build best practices right into our complete, hosted solution, and we also offer on-demand consulting from well-known email experts. Specifically designed for midsize marketers and small-to-medium enterprises, EmailLabs empowers you to:
  • Create and send messages
  • Improve your templates
  • Clean your lists
  • Measure and boost results"


"About Email Marketing Imagine reducing the cost of communicating with your customers by a hundred times or more. Imagine if there were a way to slash the number of calls into your call center and drive customer loyalty at the same time. Imagine if you could ensure that every customer touch point was relevant, timely, legally compliant and brand appropriate… Welcome to the new world of email marketing. Forget what you've heard in the general media about email marketing. Unsolicited and annoying emails just don't work for serious marketers with real customer relationships and real brands. The new world of email marketing is about long-term relationships, customer communications and unprecedented improvements in customer loyalty and life-time value. Silverpop is a technology-savvy marketing-services company whose mission is to help the Global 2000 and other well-respected companies transform their marketing communications programs in the digital world. We are the trusted partner to many of the world's greatest companies and brands. We help them navigate through the murky waters of spam, phishing and legal compliance as they achieve new levels of success and customer loyalty. The inescapable forces of convenience, cost savings and customer choice are driving a quiet revolution in customer communications and marketing. Yesterday's email marketing was about filling inboxes until someone responded. Today's email marketing is about targeted communications, brand sensitivity and--above all else--relevant communications. Tomorrow's email marketing? Well, you'll have to ask our clients, because they are the ones shaping the future of online communications and we could not be more proud to be their partners.

Bill Nussey President & CEO, Silverpop"

"For more than just sending email: software and solutions to personalize messages, automate triggers, improve delivery, and report marketing results"

"Maximizing returns from your email marketing campaign requires expertise, a solid strategy and knowledge of best practices. Every company has unique marketing objectives and challenges, and needs personalized advice on getting the most out of their email campaign.

Based on your specific needs, EmailLabs will provide flexible consulting services to launch, manage, and improve your email marketing program. Whether you need help launching a new email marketing campaign, analyzing your messaging and design, or training on best practices, EmailLabs can arm you with the right strategy and tools to improve results, and help you reach the next level in email marketing. " 

 
Email Services

Email ServicesAs a Microsoft Exchange alternative, Kerio MailServerTM is a state-of-the-art groupware server allowing companies to collaborate via email, shared contacts, shared calendars and tasks, ultimately unifying access to email, calendar and contacts by synchronizing wirelessly with smartphones. Best of all, Kerio is designed to work equally on PCs, Macs and Unix computers.

Supported mobile platforms include Treos, iPhones, Windows Mobile®, Symbian and BlackBerry.

Get Started with your business email for only $99*!!

Interested in having your email inhouse but don't want the hassle of maintaining a server or expensive Microspft Exchange costs?

Ask for us for licensing fees and installation services. Installation and managed services also available. Please ask for details

*Monthly services starting as low as $9.95 each mailbox, per month

Network and MX record configuration services also available.

 

Listen to what our customers are saying about our mail service:

"I must say this is the best email solution I could ever have. It is working out great."

- Jason Onori, SoCalTools.com


"Great service!  I can receive and open Excel and Word documents on my iPhone.

Wow, this is fantastic for me Thanks!"

- Bryar Holcom, FactoryEffex.com



Contact us for a free evaluation!

 
Services
 
Desktop and Laptop Support Plan

$29.95/month

Santa Clarita Web & IT Tech is a revolutionary plan that provides its members free services and discounted rates on computer and technology support needs. As your 24/7 business and technology solutions provider, we can save you thousands of dollars on IT costs and eliminate the frustrations associated with technology at home or business.

  • 90% of home-network users surveyed have a need for technical support;
  • Americans spend more time on computers than watching TV.
  • Technology is more than computers--Internet, POS systems, software, printers, routers, encryption, networks, mobile devices, data storage, etc.

Plan Design

  • 24/7 Remote Technical Support
  • Onsite Priority Technical Support (on-site visits are billable)
  • Data Backup setup (may require hardware purchase)
  • Technology Store (Up to 50% off of technology products, choose from over 1,000 items)
  • Self Help Interface Online
  • Best Practices Assessment
  • FREE 30 Minutes of Remote Tech Support each month (Minutes do not accumulate)

Services - Fix, Repair & Install

  • Network of 100+ Certified, Insured Onsite Technicians
  • 24x7 remote repair technicians that provide support over the Internet with screen sharing technology
  • Online self-help solutions covering major software titles, operating systems & portable devices

Services - Other IT Components

  • Data Backup: Online, remote data storage & disaster recovery upgrade options
  • Online Technology Store: Over 1,000 items from top brands such as Apple, Microsoft, Sony and more.
  • FREE Best Practices Assessment: Online assessment & recommendations

Tech Support

Products Detail

  • Internet and Email
  • AIM / AOL / ASP
  • cc:Mail
  • Downloading
  • Eudora
  • Firefox Browser
  • Hotmail
  • ICQ
  • IIS
  • Internet Explorer
  • Yahoo Mail
  • NetMeeting
  • Opera Browser
  • Outlook
  • Telnet
  • WS FTP
  • Yahoo mail
  • Yahoo Messenger
  • MS Instant Messenger
  • Eudora Ad-Aware
  • Zone Alarm

Operating Systems

  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows NT
  • Windows ME
  • Windows 98
  • Windows 95
  • Apple
  • Linux/Unix
  • DOS

Utilities

  • Norton Utilities
  • WinZip
  • Norton CleanSweep
  • Dr Solomon's
  • McAfee
  • Norton AntiVirus
  • Norton SystemWorks
  • PartitionMagic

Software

  • Adobe Acrobat
  • Real Player
  • Winamp
  • Microsoft Office
  • MS Outlook
  • MS Access
  • MS Excel
  • MS PowerPoint
  • MS Word
  • Windows Media Player
  • Microsoft Works
  • Microsoft Project
  • Quicken
  • Quickbooks / Pro
  • Star/Open Office
  • WordPerfect
  • Microsoft Money
  • Simply Accounting

Miscellaneous

  • Drivers / Registry
  • Other System Utilities
  • Power Supply
  • Printers
  • Speakers
  • Sound Cards
  • Video Cards
  • USB
  • Installations
  • BIOS Configuration
  • Data backup
  • Cable/DSL Modem
  • Dial-up Modems
  • CD/CDR/CDW/DVD
  • Scanner
  • Digital Camera
  • Hard Drives / Memory
  • Monitors
  • Drivers
  • Registry
  • System Utilities
  • Desktop Themes
  • Screen Savers
  • System Recovery


Typical Services

  • Spyware Removal
  • Virus Removal
  • Software Installation
  • Corrupted Drives
  • Firewall Installation
  • Wireless Networks
  • Multi-user Networks
  • OS Installs
  • Peripheral Setups
  • Memory Upgrades
  • Digital Music Training
  • Digital Imaging Training
  • Digital Video Training
  • Peripheral Training
  • Mobile Device Integration
  • Managed Services
  • Remote Data Backup
  • Email Sentry
  • System Tune Ups
  • System Configurations
  • System Recovery
  • Drive Configurations
  • Graphic Card Upgrades
  • VOIP Setup
  • Add Disc Storage
  • Application Tutorials
  • Software Training
  • Peripheral Malfunctions
  • POS Systems
  • DVRs, Home theater


On-Site Tech Support

We offer access to over 100+ technicians. All remote technicians are A+/MCP/MCSE certified and provide real world technology solutions. Each technician is credentialed and pre-qualified prior to serving clients. Training for our remote technicians is rigorous and ongoing.

Satisfaction Guarantee Service

  • 100% satisfaction guarantee
  • Managed & one-time services available
  • Customer selects service window
  • Next business day usually available at no extra charge
  • Same business day may be available
  • FREE telephone based triage available
 
Computer Management

Just $29.95/month


Santa Clarita Web & IT Tech is a revolutionary plan that provides its members free services and discounted rates on computer and technology support needs. As your 24/7 business and technology solutions provider, we can save you thousands of dollars on IT costs and eliminate the frustrations associated with technology at home or business.

  • 90% of home-network users surveyed have a need for technical support;
  • Americans spend more time on computers than watching TV.
  • Technology is more than computers--Internet, POS systems, software, printers, routers, encryption, networks, mobile devices, data storage, etc.


Troubleshooting, Repair and Maintenance

We offer computer and server troubleshooting and repair services for Windows PC's, Macs AND UNIX environments.

Is your computer not running as fast as it did when you first bought it? Does it feel like it takes hours to search the internet? Are pop-ups driving you insane? Our technicians are trained to diagnose the problem right away.

Installation and Setup

New equipment installation and setup (computers, laptops, networks, wireless, printers, MP3 players, game consoles and more.

Virus, Spyware, and Adware Protection

If your computer isn't running as it should and you think it's due to a virus or spyware, chances are you are right. Our technicians are able to clean up and restore your computer to new.

Purchase Advisory

Do you have a task you need complete but aren't sure about the right program to help you achieve it. Just ask us, we can help guide you to the right program for you and your budget.

Plan Design

  • 24/7 Remote Technical Support
  • Onsite Priority Technical Support (on-site visits are billable)
  • Data Backup setup (may require hardware purchase)
  • Technology Store (Up to 50% off of technology products, choose from over 1,000 items)
  • Self Help Interface Online
  • Best Practices Assessment
  • FREE 30 Minutes of Remote Tech Support each month (Minutes do not accumulate)

Services - Fix, Repair & Install

  • Network of 100+ Certified, Insured Onsite Technicians
  • 24x7 remote repair technicians that provide support over the Internet with screen sharing technology
  • Online self-help solutions covering major software titles, operating systems & portable devices

Services - Other IT Components

  • Data Backup: Online, remote data storage & disaster recovery upgrade options
  • Online Technology Store: Over 1,000 items from top brands such as Apple, Microsoft, Sony and more.
  • FREE Best Practices Assessment: Online assessment & recommendations

Tech Support

Products Detail

  • Internet and Email
  • AIM / AOL / ASP
  • cc:Mail
  • Downloading
  • Eudora
  • Firefox Browser
  • Hotmail
  • ICQ
  • IIS
  • Internet Explorer
  • Yahoo Mail
  • NetMeeting
  • Opera Browser
  • Outlook
  • Telnet
  • WS FTP
  • Yahoo mail
  • Yahoo Messenger
  • MS Instant Messenger
  • Eudora Ad-Aware
  • Zone Alarm

Operating Systems

  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows NT
  • Windows ME
  • Windows 98
  • Windows 95
  • Apple
  • Linux/Unix
  • DOS

Utilities

  • Norton Utilities
  • WinZip
  • Norton CleanSweep
  • Dr Solomon's
  • McAfee
  • Norton AntiVirus
  • Norton SystemWorks
  • PartitionMagic

Software

  • Adobe Acrobat
  • Real Player
  • Winamp
  • Microsoft Office
  • MS Outlook
  • MS Access
  • MS Excel
  • MS PowerPoint
  • MS Word
  • Windows Media Player
  • Microsoft Works
  • Microsoft Project
  • Quicken
  • Quickbooks / Pro
  • Star/Open Office
  • WordPerfect
  • Microsoft Money
  • Simply Accounting

Miscellaneous

  • Drivers / Registry
  • Other System Utilities
  • Power Supply
  • Printers
  • Speakers
  • Sound Cards
  • Video Cards
  • USB
  • Installations
  • BIOS Configuration
  • Data backup
  • Cable/DSL Modem
  • Dial-up Modems
  • CD/CDR/CDW/DVD
  • Scanner
  • Digital Camera
  • Hard Drives / Memory
  • Monitors
  • Drivers
  • Registry
  • System Utilities
  • Desktop Themes
  • Screen Savers
  • System Recovery

Typical Services

  • Spyware Removal
  • Virus Removal
  • Software Installation
  • Corrupted Drives
  • Firewall Installation
  • Wireless Networks
  • Multi-user Networks
  • OS Installs
  • Peripheral Setups
  • Memory Upgrades
  • Digital Music Training
  • Digital Imaging Training
  • Digital Video Training
  • Peripheral Training
  • Mobile Device Integration
  • Managed Services
  • Remote Data Backup
  • Email Sentry
  • System Tune Ups
  • System Configurations
  • System Recovery
  • Drive Configurations
  • Graphic Card Upgrades
  • VOIP Setup
  • Add Disc Storage
  • Application Tutorials
  • Software Training
  • Peripheral Malfunctions
  • POS Systems
  • DVRs, Home theater

On-Site Tech Support

We offer access to over 100+ technicians for onsite support. All remote technicians are A+/MCP/MCSE certified and provide real world technology solutions. Each technician is credentialed and pre-qualified prior to serving clients. Training for our remote technicians is rigorous and ongoing. All onsite visits are billable at our standard rate of $125 per hour

Satisfaction Guarantee Service

  • 100% satisfaction guarantee
  • Managed & one-time services available
  • Customer selects service window
  • Next business day usually available at no extra charge
  • Same business day may be available
  • FREE telephone based triage available
 
Computer Training

Are your computer skills not up to par with today's economy?  Don't be afraid to ask for help.  Our committed training staff will help guide you through any technology-related topic you want to learn.  PC, Mac, Email, Networking or any computer program you are interested in, our staff will provide you with easy to understand training and guides.  Contact us to see what we can do for you.